Synology NAS is a device that helps you to manage your growing data. Synology device is simple to access and easy to setup. You can also get computer and phone web and app facility, to manage, share and configure your data files. DiskStation manager and Synology QuickConnect are some of the utilities that Synology provides its users.
Here we will only discuss about the Synology QuickConnect, which is a computer faculty and synology feature. You can easily enable easily from your computer or laptop. With the help of this feature, you can add data files to the cloud and share them anywhere.
But, it is also a feature that can cause problems if not enabled carefully. Here, in this article, we will cover a query that is why Synology QuickConnect not working. This problem can be solve using some troubleshooting tips easily. So, let’s find out why you are facing this problem and how to solve this mentioned problem.
Reasons: Synology QuickConnect Not Working
Here in this section, we will list up possible reasons why the Synology feature is not working.
- Synology device is not connected to the internet or to the same router that computer is connected.
- One more reason of the problem is wrong configuration of the Synology device.
- QuickConnect is not enabled from the control panel of the computer or laptop.
- The other causing factor of the problem why the Synology QuickConnect not working is your synology device is connected to the computer via find.synology.com.
So, these are the reasons why your Synology feature is not responding or working. Now, let’s solve this above mentioned problem with the help of simple troubleshooting tips.
Solutions: Synology QuickConnect Not Working
In this section, we will share solutions that help you to solve the ‘Synology QuickConnect not working’ problem. Let’s get started with troubleshooting tips.
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Check Synology Device Getting Internet
You should make sure that your Synology device is connected to internet. To make sure, just check it is linked with your WiFi router with the Ethernet cable. The correct pattern of the connection is WAN port of the Synology device and LAN port of the router.
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Ensure QuickConnect Enabled
You must check that you have enabled the Synology QuickConnect feature from your computer. To turn on, just connect your computer to the same router that Synology device is connected.
Then go to the control panel of the computer. Find and select the QuickConnect option and check it is connected or no.
Just connect it by entering the Synology ID and password, then just click on the CONNECT button to enable the QuickConnect faculty.
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Connect Both Devices to Same Router
You should make sure whenever you are using the QuickConnect feature, that your computer and Synology device is connected to the same router network.
Just connect your Synology device by inserting the Ethernet cable to its WAN port and connect other end to the router’s LAN port.
Do the same connection process with your computer to link it with the same WiFi router.
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Connect Synology Device to Computer
If you didn’t have connected your Synology device to your computer, then you will face this above mentioned situation.
Just connect your computer and Synology device to the same router and open a web browser. Make search of find.synology.nas on web browser and it will take you to the web assistant of the Synology. Now, click on the CONNECT button on the bottom of the screen.
In Conclusion
At the end of this article we will add some positive words in which you have learned why the Synology Quickconnect not working. Then, we have shared how to solve this mentioned problem. We are assuming, you successfully found reason of the problem and fix it with the help of this article.